Always on hand to answer questions and solve problems
I have completed 4 successful projects with Steve Parkins from Apex Executive Interiors. Our first project was a small job in existing premises. Our second job was the fitout of a small 120sqm office. Our next job was the biggest project, moving to 300 sqm and relocating some 20 staff. We are working currently on the fourth project, our brand new Hurstville office. In the early stages, it was Steve's customer service skills that most impressed me. Nothing was ever too much trouble for him. If I needed to see some sample chairs, they arrived. If I needed to get photographs of carpet tiles, they were produced. Steve has always made it his business to call in personally to discuss any matters pertaining to the current project. This personal touch has been crucial to the success of our projects.
The next quality that struck me with Steve's work was his Project planning. The processes that Steve works through are second to none. Whilst he always has a clear view of what a project should look like, he is completely consultative every step of the way. His paperwork, project plans and designs are always immaculately presented and he has demonstrated flexibility around pricing.
Once a project is commenced, Steve is always on hand to answer questions and solve problems. He is always available and his responses and follow-ups are swift. He works with many, many tradesmen and his ability to build strong relationships means he has a good team of specialists around him. His organisational skills are highly developed, coordinating many teams to meet project deadlines at once.
Steve takes great pride in his work. The smallest of problems is dealt with the same interest and seriousness as a larger issue might be. Even when a project is finished and paid for Steve still takes ownership of his work. He understands that business relationships extend beyond the completion of a project and it will be referrals that make his business the huge success that it will be.
I cannot recommend Steve Parkins of Apex Executive Interiors highly enough and I would be happy to provide further information if required. He is a gentleman and a first class operator. He sets extremely high standards and expects only the best for his clients. I have enjoyed every moment working with Steve.
Gemma Avon - General Manager