Case study : Settlement Services International

Client Profile

Settlement Services International is a leading not-for-profit organisation providing a range of services in the areas of humanitarian settlement, accommodation, asylum seeker assistance, foster care, employment services and disability support in NSW.

Scope of fitout

Settlement Services International had a need to open its 3rd Office hub located in the Bankstown CBD. The scope was to find a suitable location and building that can accommodate the needs detailed below, design, construct and fitout as soon as possible.

Works included

• The new office has to accommodate 130 SSI staff members, including 120 in workstations and 10 managers offices, corporate reception, two meeting rooms, an informal meeting area and a quite room for staff use.
• Boardroom facilities for 30 staff with state of the art audio visual equipment, and video conferencing to match and communicate with our other two office Hubs.
• Staff kitchen and social area for up to 50 staff members at any given time.
• Client interview area to accommodate up to 100 visitors per day via a concierge service of 3 staff with a separate access from general staff and visitors. This area needs to have 10 specially fitted interview rooms, this included a specially fitted family’s room including a sink and baby change area, a separate waiting area for families and a seated waiting area to accommodate 30 people with coffee and tea making facilities.
• Two learning / training rooms for up to 45-50 people in each room, that also transforms into an auditorium / function centre for up to 250 people with a fully functioning AV-media facilities that can service both media (TV & print) and event presentations. This area also needs to have a separate food preparation area dedicated access when both training rooms are both in use.
• The office needs to be comfortable and modern but also provides a strong correlation between our company values including staff well-being, happiness and productivity. The SSI workplace environment contributes to attracting, retaining and cultivating new staff to join a team of dedicated people.